Course Overview

This employee drains the life out of the team by his constant whinging; it's time for a constructive discussion to get him to change

It's no good telling someone to be more positive as that will just create more problems. Coming from a more constructive angle makes all the difference.

Course Objectives

• How to set a clear agenda
• Pick incisive questions
• Look for areas of agreement
• Look for solutions

Duration

20 minutes including one video clip