Course Overview

Learn how to collaborate productively with colleagues who are just…difficult. This course profiles the five types of challenging colleague, breaks down what makes them hard to work with, and provides detailed tips and strategies for effective collaboration. We also look at workplace conflict: how to avoid it, and how to manage it. Guided by audio narration, and engaging with interactive games and exercises.

Course Objectives

You will learn:

  • Why it’s important to tackle difficult colleagues head on
  • Key strategies for collaborating with difficult colleagues
  • The five types of difficult colleague
  • Advanced relationship management strategies for dealing with each type
  • How to approach workplace conflict

The course also includes a short assessment, so learners can test their mastery of the material

This course has a minimum of 25 learner registrations for us to provide a quotation.

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Language
UK
Date last updated
12/2/2020
Duration
20 Minutes
Suitable Devices
  • PC
  • Phone
  • Tablet
Audio is Required
  • Yes
Includes Video
  • No
Downloadable Resources
  • No
Completion Criteria
  • Multiple Choice Assessment
  • Visit all pages
Pass Mark
  • 65% pass mark required
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • Available at an Additional Cost
Accreditation or Endorsements
  • No
Languages
  • English
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