Overview

In order to set a standard of workplace behaviour, leaders need to become 'coaches on behaviour'. This means being a role model, a proactive communicator and being committed to setting standards of behaviour in the workplace. This program emphasises how to prepare and conduct a coaching conversation on inappropriate behaviour in the workplace. Based on iHR Australia’s many years experience in training and coaching leaders on this challenging process.

Contents

• Module 1 covers the leaders role of being a coach on behaviour;
• Module 2 covers preparation regarding feedback on inappropriate behaviour;
• Module 3 covers conducting a face-to-face conversation on inappropriate behaviour; and
• Additional Resources: Information Library, Video Clips, Assessment and Activities.

Learning Outcomes

• Understand how important it is, as a leader,to make high standards of respectful behaviour an ongoing focus in the workplace;
• Understand why it can be hard to have discussions with people in relation to inappropriate behaviour;
• Be able to prepare and conduct a constructive face-to-face discussion about inappropriate workplace behaviour; and
• Understand the implications of not dealing with inappropriate behaviour.

Audience

• Managers