What is 360 Degree Feedback?

360-degree feedback is a structured process that involves soliciting constructive feedback from multiple sources on an individual's performance, skills, and behaviours. This feedback is comprehensive and well-rounded, as it encompasses insights from a diverse range of stakeholders, including supervisors, peers, direct reports, and even clients or customers.

SkillStation inclusive approach offers a holistic view of an individual's strengths and areas for improvement, facilitating targeted development and growth. By leveraging 360-degree feedback, organisations can enhance employee performance, foster a culture of continuous improvement, and drive organisational success.

360-degree feedback can be hugely powerful and insightful for those organisations ready to embrace this approach. A successful process heavily depends on the maturity and culture of your organisation. If you want to truly gauge and appraise an employee’s performance, then it is important to get a wider and balanced perspective.

This can be achieved through a wider view of their performance, by taking input from a range of people they interact with, for example:


A personal view


People who report to them


People who work with them


The person they report into


Someone internal or external

360-degree feedback is used predominantly for senior roles in large organisations, but can also be adopted more widely where it adds value.

Engaging constructive wider feedback provides a more balanced and broader perspective. This more accurately and fairly assesses a person’s performance, and will reduce the influence of any subjective inputs such as favouritism and prejudices, etc.

We have gathered expertise from a diverse range of clients plus examples of best practice. We will share this with you to help shape the optimum performance management process. Our focus is ensuring the entire solution is fit-for-purpose and delivers value and impact.

360-degree feedback forms part of the overall SkillStation performance review module.

Where required, Performance Appraisals and even specific questions can be set as a 360-degree review. SkillStation allows you to choose the most effective process and assessment approach for each section of your Performance Appraisal e.g. Leadership.

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