Treating Customers Fairly - Finance eLearning Course

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Overview

This course covers what is ?Treating Customers Fairly? (TCF), the outcomes and how to handle related complaints. The course will last 15 minutes and there will be a quiz at the end to test your knowledge.

Learning Objectives/Outcomes

  • What is 'Treating Customers Fairly' (TCF)?
  • The Outcomes from TCF
  • What is NOT TCF
  • How to handle related complaints

Target Audience

Business and corporate

Language
UK
Date last updated
12/3/2018
Duration
15 Minutes
Suitable Devices
  • PC
  • Phone
  • Tablet
Audio is Required
  • Yes
Includes Video
  • Yes
Downloadable Resources
  • No
Completion Criteria
  • Pass final test
  • Visit all pages
Pass Mark
  • 70% pass mark required
Course Technology
  • HTML5
  • SCORM 1.2
Languages
  • Available at an Additional Cost
  • English
Accreditation or Endorsements
  • CPD
Customisation Available
  • Available at an Additional Cost

This course has a minimum of 25 learner registrations for us to provide a quotation.

Request a quote

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