Overview

This training package is ideal for people who facilitate groups, train workshops or make presentations. The nine video courses that make up this package outline key skills to help in the planning execution and follow up of any training session or presentation.

Topics for this course include

• Learning and delivery styles
• Training and learning outcomes
• Training session plans
• Creating a positive training environment
• Effective training sessions
• Presentation skills
• Giving instructions in the workplace
• Managing difficult trainees
• Remote training sessions