Overview

Successful managers can get the best out of everyone in their team but creating and sustaining a high-performance culture is a challenge. Coaching is a non-directive technique which empowers team members to take increasing ownership of their own performance improvement. Managers who coach ask questions rather than providing answers, support instead of judging, and facilitate development instead of micromanaging. This course will give you an awareness of how coaching can help you and your team. By the end of this course, you should be able to recognise how to use the GROW model to guide your coaching conversations.

Objectives

In this course you will:

• Understand what coaching is
• Understand the key principles of coaching
• Understand the key skills for coaches
• Understand how effective coaching benefits businesses
• Understand how to improve coaching methods