Overview

Employers have a responsibility to train staff on health and safety when they start employment even if they have completed previous training.
Many countries implement laws regarding safe lifting and carrying, with the Manual Handling Regulations serving as the framework in the UK. This module aligns with international regulatory standards as well. Employers should use the foundation principles established in this module to develop and incorporate specific procedures during job training as necessary.

Musculoskeletal injuries represent a significant cause of disabilities around the globe. This module explores the nature of these injuries, their causes, and effective strategies to reduce risk of injury. Key topics include understanding musculoskeletal injuries, differentiating between acute and cumulative injuries, and recognising responsibilities in the workplace. You'll learn about proper lifting and carrying techniques, including team lifts, as well as the importance of safe pushing and pulling practices. Posture awareness, the risks associated with stretching and twisting, safe use of steps, and secure item storage are also covered. The module emphasises the value of referring to risk assessments, utilising safety equipment, reporting accidents, and remaining vigilant about potential injuries in the work environment.

We would strongly advise undertaking the additional modules Safe Handling of Chemicals Hazardous Substances in Hospitality (UK COSHH regulations) along with the General Safety in Hospitality modules

Key benefits of this module:

  • Understand the responsibility to work safely
  • Recognising the difference between acute and cumulative injuries
  • Relate injury risks to hospitality working practices
  • Know how to assess loads before lifting
  • Know how to lift safely and why each point is important
  • Carry loads safely to minimise risk
  • Understand why pulling is better than pushing but be able to push safely if needed
  • Know how to place loads safely
  • Use steps safely
  • Store items to minimise risk
  • Remember to bend knees when bending
  • Recognise potential RSI actions and think how to reduce the risk
  • Understand how to use risk assessments
  • Understand the importance of reporting injuries

Format

The course is delivered fully online and is split into four  highly interactive sections. Learners will engage with videos, case studies, questions, and activities that use real hospitality situations and finish with a quiz to ensure points are remembered and understood. The module may be completed in short sections over a period of time or all at one go!  In addition, there are links to websites and documents that can be used to research further learning.

Sections include:

  • Risks and responsibilities
  • Safe lifting and carrying techniques
  • Applying the techniques
  • Injury Aware!

Aims of the Course

By completing this training, learners will be able to:

  • Identify the risks of lifting and carrying and your responsibilities to work safely
  • Identify safe lifting, carrying and general moving techniques to use at work  
  • State the importance of being injury aware

Accreditation

This module is accredited by the Institute of Hospitality with CPD points

Who Should Take This Course?

This training is designed for all staff working in any type of venue in Hospitality including attached Health Clubs and Spas.

It is best placed during induction for new starters but can be used as a refresher for existing staff or as a stand alone module any time. The module will also contribute to the off the job training hours for team members undertaking a Level 2 apprenticeship.

Test

At the end of the course, learners complete a 26 question quiz in the same style as the learning activities (drag-and-drop, single choice, multiple choice). The pass mark is 80%, with unlimited retakes available. Certificates are available instantly upon passing.

Post-Module Action Plan

Completing training doesn’t always mean that action and change happens! Learners can download our unique actions plans from within the module and complete. A series of questions asks learners to apply the information in the module to their workplace to identify the specific procedures they should follow and identify areas where they need further information or training. Managers can use the action plans to discuss with individuals and organise additional information and training to ensure all the team are confident with the Safety procedures. 

This course has a minimum of 25 learner registrations for us to provide a quotation.

Request a Quotation
Language
UK
Date last updated
10/27/2025
Duration
1 Hour
Suitable Devices
  • PC
  • Phone
  • Tablet
Audio is Required
  • Yes
Includes Video
  • Yes
Downloadable Resources
  • Linked within Course
Completion Criteria
  • Pass final test
Pass Mark
  • 80% pass mark required
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • Available at an Additional Cost
Accreditation or Endorsements
  • The Institute of Hospitality
Languages
  • English
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