Course Overview

Creating a psychologically safe workplace is key to team success. When people feel heard, respected, and comfortable sharing ideas or concerns, performance and engagement thrive.

This course will help you build and maintain psychological safety in your team, recognise potential threats to it, and respond effectively if a team member raises concerns. You'll learn practical ways to encourage open communication and trust, enabling you to create a positive, collaborative environment where everyone feels valued.

This course builds skills in inclusivity, empathy and active listening.

Learning Objectives:

• Describe how to create a working environment where everyone feels psychologically safe
• Explain how to build and maintain an atmosphere of psychological safety for your team
• Identify factors that could harm psychological safety and describe how to reduce these risks
• Outline what steps to take if an employee discloses that they don’t feel psychologically safe