Overview

This GenAI Essentials online course explores the main types of GenAI tools and their workplace applications. It guides you on how to craft clear prompts using the structured CRIPS approach and strategies for identifying hallucinations and bias in AI output. The course also addresses ethical considerations, security protocols and practical workflows that combine AI efficiency with human judgment to maintain quality and accuracy

Objectives

This GenAI Essentials course is divided into three selfpaced modules:

• Module 1: GenAI Fundamentals
• Module 2: Prompt Engineering
• Module 3: Critical Thinking

The eLearning course explores GenAI tools and use cases for the workplace, prompt engineering and ways to critically evaluate AI-generated content.

Topics

Module 1: GenAI Fundamentals 

• Explain the basic concepts of generative AI and large language models
• Identify the main types of generative AI tools and their workplace applications
• Describe key considerations for responsible AI use including security, ethics and copyright issues

Module 2: Prompt Engineering

• Explain what prompt engineering is and why it matters for effective generative AI use
• Apply key prompt engineering techniques to improve generative AI outputs
• Troubleshoot common issues and refine prompts for better results

Module 3: Critical Thinking

• Evaluate AI-generated content
• Identify and respond appropriately to GenAI hallucinations and inaccuracies
• Recognise and address potential bias in GenAI output