Telephone Call Control eLearning Course
Overview
In this video, we explain what the benefits and best techniques are for demonstrating great telephone call control. This will help in reducing call times and unwanted additional calls. The benefits are both for you and the customer.
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Language
- UK
- Date last updated
- 1/23/2026
- Duration
- 10 Minutes
- Suitable Devices
-
- PC
- Phone
- Tablet
- Audio is Required
-
- Yes
- Includes Video
-
- Yes
- Downloadable Resources
-
- Workbook
- Completion Criteria
-
- Visit all pages
- Pass Mark
-
- 80% pass mark required
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- No
- Accreditation or Endorsements
-
- No
- Languages
-
- English
