Overview

This video module will help you improve your efficiency while working on phone calls and reduce your wrap-up time after the call has finished. It helps you understand how to work on systems while you are on the phone and improve your efficiency in these areas.

This course has a minimum of 25 learner registrations for us to provide a quotation.

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Language
UK
Date last updated
2/18/2026
Duration
10 Minutes
Suitable Devices
  • PC
  • Phone
  • Tablet
Audio is Required
  • Yes
Includes Video
  • Yes
Downloadable Resources
  • Workbook
Completion Criteria
  • Visit all pages
Pass Mark
  • 80% pass mark required
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Accreditation or Endorsements
  • No
Languages
  • English
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