Course Overview

One Task, Four Time Zones: Smarter Project Handoffs is an intermediate-level communication skills course designed for professionals working across global teams. This course explores how cultural differences, communication styles, and time zones can disrupt project flow—and how to prevent that with clearer, more efficient handoffs.

Through the PACT framework (Pinpoint, Agree, Clarify, Transfer), you will learn to minimize misunderstandings, avoid costly delays, and build trust across borders. By the end of the course, you'll be equipped with a reliable method to ensure your messages lead to action - even when your teammates are asleep.

Learning Objectives:

By completing this course, you will:

• Pinpoint clear and complete deliverables during project handoffs
• Agree on specific timelines while accounting for global time zones
• Clarify check-in expectations to prevent silence or misalignment
• Transfer relevant context to support decision-making and reduce confusion

Target Audience

Anyone with Intermediate English (B1)