Overview

Fair and open competition is essential for protecting consumers and ensuring that businesses can thrive in today’s digital economy. The Digital Markets, Competition and Consumers Act 2024 (DMCC Act) is a major reform of the UK’s competition and consumer protection framework. It strengthens consumer rights, bans unfair practices, addresses subscription traps, and introduces new rules for powerful digital firms, while giving the Competition and Markets Authority (CMA) greater enforcement powers.

Through interactive content and real-world case studies, this course equips learners with the knowledge and practical skills needed to recognise risks, comply with the DMCC Act, and support fair and transparent practices. Whether learners work in retail, digital platforms, professional services, or the public sector, understanding the DMCC Act is vital for maintaining compliance, protecting consumers, and building trust in modern markets.

Outline Learning Objectives:

• Understand what the DMCC Act is and why it matters
• Learn how the Act strengthens consumer rights and bans unfair practices
• Recognise the rules for digital firms with Strategic Market Status (SMS)
• Gain insights into the CMA’s expanded enforcement powers and penalties
• Be equipped with practical guidance to ensure compliance in a professional setting

Audience:

This e-learning course is aimed at all employees and provides a general overview of the key requirements of the DMCC Act.