Overview

This e-learning course provides essential guidance for all employees and contractors on understanding and managing anti-social behaviour. You will learn to recognise what constitutes anti-social behaviour and understand its significant impact on customers and communities. The course covers practical steps to prevent and control such incidents effectively. It also explores recent changes to the law concerning anti-social behaviour and touches upon the broader context of troubled families, helping you to apply this knowledge in your role. By the end, you will be better equipped to address and mitigate anti-social behaviour in your workplace and beyond.

Learning Objectives/Outcomes

• What do we mean by Anti Social Behaviour
• How does this affect our customers and communities
• Steps to Prevent Anti Social Behaviour
• Changes to the Law
• Troubled Families

Target Audience

Business