Overview

This e-learning course is designed for staff working for a leaseholder, providing a clear understanding of their duties under the vital Section 20 legislation. You will learn precisely what Section 20 is, why it holds such importance, and its specific contents. The training uses practical case studies to vividly illustrate the significant financial impact and potential consequences for your organisation should compliance failures occur. By completing this course, you will be better equipped to navigate Section 20 requirements, ensuring your leaseholder organisation meets its legal obligations effectively and mitigates associated risks in the housing sector.

Learning Objectives/Outcomes

• What is section 20 and why is it so important?
• What could happen if we get this wrong?
• What does Section 20 contain?

Target Audience

Leaseholder Staff