Overview

This e-learning session is designed for all front-line Housing staff involved in managing tenancies. It provides a comprehensive understanding of tenancy management, from the initial allocation of housing to the various types of tenancies and associated agreements. You will learn about the intricacies of tenancy agreements, including how to effectively manage rents and address rent arrears. The course also covers the crucial aspects of enforcing tenancy agreements and their conditions, equipping you with the knowledge and skills needed to confidently handle common challenges and ensure compliance in your daily work.

Learning Objectives/Outcomes

• What is Tenancy Management?
• Allocation of Housing
• Types of tenancies
• Tenancy Agreements
• Rents and rent arrears
• Enforcing tenancy agreements and conditions

Target Audience

Housing Tenancy Managers