Overview

A single-module 50-minute scenario course on Awaab’s Law (Social Housing Regulation Act 2023 §10A statutory windows) and the Housing Act 2004 HHSRS. The learner is the new Damp & Mould Response Officer at a fictional Greater Manchester housing association. One case end-to-end through hazard assessment, written communication, remediation, and a regulator-reviewable outcome. Three decisions, three activities, three possible endings. Course delivered in English.

Target Audience:

Damp & mould response officers, housing officers, asset managers, complaints leads, and tenant-services managers at social landlords, ALMOs, councils, and housing associations within the Awaab’s Law remit.

Features and USPs:

The course helps learners to understand the scope and impact of the legislation and also to work through the regulation as it appears in the workplace. Learners experience the cause?and?effect of their decisions and are supported with immediate feedback. The course helps to build situational awareness, practical judgment, confidence and real?world problem?solving skills.

This interactive and adaptive online course is designed to turn a complex legislative topic into a memorable, actionable learning experience. Using a dynamic “choose your own adventure” format, the course adapts to the learner’s choices within a relatable workplace scenario.

Learning Objectives:

• Classify a damp & mould hazard against HHSRS Categories 1 and 2
• Map dated events to Awaab’s Law statutory windows (14wd / 7wd / 42wd)
• Communicate in writing in a way that survives Regulator and Ombudsman review
• Order audio evidence chronologically with critical-clip identification
• Trigger remediation that reaches the statutory window without missing it