Overview

This e-learning course helps you communicate more effectively and appropriately in the workplace. While concentrating on developing strong written communication skills, it also provides a holistic understanding of how we communicate. You will explore various communication models and different types of communication, learning to identify and overcome common barriers. The course addresses frequent grammar and spelling mistakes, ensuring your written messages are always clear and professional. Furthermore, you will gain valuable insights into good presentation practice and delivery techniques, enhancing your overall ability to convey information confidently and effectively at work.

Learning Objectives/Outcomes

• The Concept of Communication Models
• Different types of communication – the ways in which we communicate
• Barriers to communication and how to overcome those barriers
• Common grammar and spelling mistakes
• Presentation good practice and delivery tips

Target Audience

Business