Overview

This introductory module provides all staff with essential general information about International Organisation for Standardisation (ISO) standards. You will gain a clear understanding of what ISO is, your responsibilities, and the significant business benefits of adhering to these international benchmarks. The course explains how organisations achieve and maintain certification, exploring common management systems for Quality, Environment, Energy, and Information Security. You will understand how these standards contribute to our overall success and operational excellence, ensuring consistent performance and continuous improvement.

Learning Objectives/Outcomes

• What is ISO and what are our responsibilities?
• Business benefits of ISO
• How do we achieve our certification?
• Our standards

Target Audience

Business