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Customer Service eLearning Courses

57 found:

Course title Publisher Training duration
A Balancing Act MicroLearn 15 Minutes
A Positive Perspective MicroLearn 15 Minutes
Being Disability Aware (hospitality) Direction Training 60 Minutes
Caring For Vulnerable Customers MicroLearn 15 Minutes
Challenging Customers Pathway Training Learning Planet 2 Hours
Complaints Handling e-learning WMB 30 Minutes
Complaints Handling Dynamic Business 20 Minutes
Creating a Positive Customer Environment (hospitality) Direction Training 60 Minutes
Customer Empathy iAM Learning 10 Minutes
Customer Engagement Toolkit Vado 3 Hours 30 Minutes
Customer Persuasion iAM Learning 20 Minutes
Customer Service e-learning WMB 40 Minutes
Customer Service Me Learning 30 Minutes
Customer Service Talent Quest 15 Minutes
Customer Service - Angry Customers Engage in Learning 38 Minutes
Customer Service - Exploring Needs Engage in Learning 34 Minutes
Customer Service - First Contact Engage in Learning 30 Minutes
Customer Service - Matching Needs Engage in Learning 30 Minutes
Customer Service Basics Vado 3 hours 30 minutes
Customer Service Essentials Engage in Learning 40 Minutes
Customer Service Excellence Learning Planet 10 Minutes
Customer Service General e-learning WMB 45 Minutes
Customer Service Knowledge and Attitude Engage in Learning 30 Minutes
Customer Service Management Vado 4 hours
Customer Service Skills Pathway Training Learning Planet 2 Hours
Dealing with Difficult People - Phone and Digital Real Projects 20 Minutes
Dealing with Difficult People: Retail and Hospitality Real Projects 20 Minutes
Disability and Cultural Awareness (hospitality) Direction Training 40 Minutes
Excellent Customer Service Maguire Training 30 Minutes
Excellent Customer Service Maguire Training 30 Minutes
Fair Treatment Of Customers MicroLearn 15 Minutes
Handling Complaints Engage in Learning 48 Minutes
Handling Complaints Skillshub 25 Minutes
Handling Complaints MicroLearn 15 Minutes
Handling Complaints iAM Learning 20 Minutes
Handling customer problems positively (hospitality) Direction Training 60 Minutes
Handling Different Customer Behaviours (hospitality) Direction Training 45 Minutes
Improving Customer Rapport Talent Quest 15 Minutes
Maintaining Existing Customers MicroLearn 15 Minutes
Managing Client Relationships Real Projects 20 Minutes
Managing Expectations MicroLearn 15 Minutes
Managing Upset Customers Talent Quest 15 Minutes
Networking and Building Relationships Talent Quest 15 Minutes
Personal Presentation & Hygiene Standards Skillshub 25 Minutes
Satisfying Challenging Customers Engage in Learning 34 Minutes
Showing Empathy Learning Planet 10 Minutes
Taking Responsibility iAM Learning 10 Minutes
The Art of Patience iAM Learning 10 Minutes
The Balance Between Sales & Service Skillshub 25 Minutes
The Importance of Customer Engagement Skillshub 25 Minutes
The Importance of Product Knowledge Skillshub 25 Minutes
The Use of Positive Language iAM Learning 10 Minutes
Treating Customers Fairly Marshall E-Learning 40 Minutes
Understanding Customer Needs (hospitality) Direction Training 45 Minutes
Understanding Different Customer Behaviours Skillshub 25 Minutes
Understanding the Customer iAM Learning 10 Minutes
Vulnerable Customers Marshall E-Learning 30 Minutes

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