Abusive Customers eLearning Course
Overview
This 10-minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response.
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Language
- UK
- Date last updated
- 1/23/2026
- Duration
- 10 Minutes
- Suitable Devices
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- PC
- Phone
- Tablet
- Audio is Required
-
- Yes
- Includes Video
-
- Yes
- Downloadable Resources
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- Workbook
- Completion Criteria
-
- Visit all pages
- Pass Mark
-
- 80% pass mark required
- Course Technology
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- HTML5
- SCORM 1.2
- Can be customised
-
- No
- Accreditation or Endorsements
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- No
- Languages
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- English
