Advanced Difficult Customers eLearning Course
Overview
This 10 minute video provides some tips and techniques to help deal with difficult customers. You will learn about de-escalation techniques, understanding emotions and more ways to manage difficult customers. It is designed as a more advanced training video than a beginner would learn from.
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Language
- UK
- Date last updated
- 1/23/2026
- Duration
- 10 Minutes
- Suitable Devices
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- PC
- Phone
- Tablet
- Audio is Required
-
- Yes
- Includes Video
-
- Yes
- Downloadable Resources
-
- Workbook
- Completion Criteria
-
- Visit all pages
- Pass Mark
-
- 80% pass mark required
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- No
- Accreditation or Endorsements
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- No
- Languages
-
- English
