Customer Retention eLearning Course
Overview
Customer retention is a vital to businesses and this video will help you understand key ways to keep customers and handle retention calls when customers are looking at cancelling your service. You will also understand the lifetime value of a customer and discover ways to keep customers longer.
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Language
- UK
- Date last updated
- 2/18/2026
- Duration
- 10 Minutes
- Suitable Devices
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- PC
- Phone
- Tablet
- Audio is Required
-
- Yes
- Includes Video
-
- Yes
- Downloadable Resources
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- Workbook
- Completion Criteria
-
- Visit all pages
- Pass Mark
-
- 80% pass mark required
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- No
- Accreditation or Endorsements
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- No
- Languages
-
- English
