Overview

This video explains the processes that you should consider as an organisation that handles service requests. Organisations like local government, councils, central government and private companies which handle requests for service will find this video module useful.

This course has a minimum of 25 learner registrations for us to provide a quotation.

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Language
UK
Date last updated
2/18/2026
Duration
10 Minutes
Suitable Devices
  • PC
  • Phone
  • Tablet
Audio is Required
  • Yes
Includes Video
  • Yes
Downloadable Resources
  • Workbook
Completion Criteria
  • Visit all pages
Pass Mark
  • 80% pass mark required
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Accreditation or Endorsements
  • No
Languages
  • English
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