Overview

This course is designed to help managers understand the full performance improvement procedure, enabling them to manage performance issues effectively and confidently. You will explore what performance management entails, its benefits, and clarify who is responsible for overseeing performance within an organisation.

The course guides you on how to recognise various performance issues and navigate both the informal and formal stages of addressing them, including conducting effective review meetings. By understanding these key steps, managers can confidently handle challenging situations, ensuring fair and consistent application of procedures and fostering a more productive work environment.

Learning Objectives/Outcomes

• What is performance management and the benefits?
• Who is responsible for managing performance?
• How to recognise performance issues?
• Informal and Formal Stages, and Review Meetings

Target Audience

Managers