Award Winning Telephone Techniques Parts 1 and 2 (20 min) eLearning Course
Overview
This course in 2-parts will help you uncover ten telephone techniques that will help set you apart and above others in your industry. These techniques are based on the CRM Awards criteria and are suitable for all centres around the world.
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Language
- UK
- Date last updated
- 1/23/2026
- Duration
- 20 Minutes
- Suitable Devices
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- PC
- Phone
- Tablet
- Audio is Required
-
- Yes
- Includes Video
-
- Yes
- Downloadable Resources
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- Workbook
- Completion Criteria
-
- Visit all pages
- Pass Mark
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- 80% pass mark required
- Course Technology
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- HTML5
- SCORM 1.2
- Can be customised
-
- No
- Accreditation or Endorsements
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- No
- Languages
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- English
